AutoCRM - AI Omnichannel CRM & Customer Support
Omnichannel support platform unifying WhatsApp, email, and social chat with AI-assisted response drafting.
Web Applications & Platforms
Featured
Project Overview
Omnichannel support platform unifying WhatsApp, email, and social chat with AI-assisted response drafting.
Key Results & Business Impact
75%
Auto Resolved
< 1 min
Response Time
1.5M+
Tickets Handled
Technical Challenges
Real-time contextual conversational understanding in both Arabic dialects and English.
Engineered Solutions
Integrated fine-tuned LLM agents using RAG architecture and official WhatsApp Cloud API.
Technologies & Tech Stack
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